Whether you work in retail, on the phone, or are just a general people person, these tips will help you be more patient and more effective in handling those difficult customers.Tweet
As a customer service professional, it’s your job to be nice and polite no matter what.
That might sound like an easy task but when you’re dealing with difficult customers on the phone or in person every day, this can feel impossible at times.
Throughout this series: Self Care for Working Professionals, I’ve shared some tips that will help you improve your communication skills as well as how to stay motivated about providing great customer service all day long.
We’ve talked about how to stay positive while dealing with customer complaints;
Have any questions? Let me know below and I’ll answer them below, and maybe on air.
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