When you’re working as a customer service professional, it’s not uncommon to be on the receiving end of some pretty nasty words. And while we all know that rudeness is never OK, sometimes we just need an extra reminder or two to help us stay calm and collected when someone is being rude.
In this video I share an easy way to remember how to handle yourself when a customer is being rude.
These are simple tips for remembering how important good customer service skills can be, so take a moment and watch!
Learn how to use social media to engage your audience, grow your following, and market more effectively online.
I've put together a free, downloadable cheat sheet with action steps for the Ideal Audience for you with the five essentials that every marketer needs in order to build their social media audience.
Grab yours now!